Questions to Ask When Hiring A Packaging Box Printing Company in Malaysia
Using the right materials for packaging is crucial — especially for food and medical products.
For food packaging, food-grade paper must be used. Choosing the wrong type of paper could contaminate food and pose serious health risks to consumers.
For medical packaging, the choice of lamination also matters. The wrong finishing can damage the product or affect its integrity — something no medical company can afford to risk.
Not All Printers Are the Same
In Malaysia, many printing companies offer a wide range of services, from leaflets and brochures to catalogues and banners.
However, not all of them specialize in packaging box printing.
If you are a new business searching for a packaging box printing company in Malaysia, it’s worth doing your homework. Asking the right questions can save you time, money, and stress later.
Key Questions to Ask
These questions will help you understand how each company operates and what you can expect from them.
1. How long have you been in the packaging box printing business?
Experience matters. A company with years of experience handling different packaging projects can offer valuable advice on materials, finishes, and structure.
Check their portfolio and client list. Also, make sure the company doesn’t service your competitors — this protects your design and business confidentiality.
2. Have you worked with businesses in my industry before?
Experience in your specific industry is a big advantage.
For example, if your packaging uses EVA foam inserts, an experienced printer will know that EVA foam can turn yellow over time. They might suggest covering it with paper for a clean, exclusive look.
This kind of insight ensures your packaging stays attractive and professional.
3. Do you have an in-house graphic designer?
Many businesses think that once artwork is done, it’s ready for print. However, technical issues can still occur. Common problems include:
Fonts not outlined — causing unexpected changes
Incorrect black settings — using CMYK black instead of 100% black
Lines too thin — below 0.3 pt may disappear in offset printing
Wrong colour format — RGB instead of CMYK
Missing bleed area — leading to unwanted white edges after trimming
Having a graphic designer in-house helps catch these issues before printing. It prevents reprints, saves money, and ensures a smoother production process.
4. Do you have a packaging box structural engineer?
Creative designers often come up with complex ideas to make packaging stand out. However, some designs look great on screen but are impractical or costly to produce, especially for rigid boxes.
At Uniquelink, we’ve faced such challenges before. That’s why we rely on our structural engineer to refine complex designs while keeping the core look intact.
The result? Eye-catching packaging that’s also cost-effective and production-friendly.
5. What is the scope of your manufacturing capabilities?
Large printing companies may have impressive facilities — but small orders may not be their priority.
If your order is modest, make sure the company can still give your project the attention it deserves. A good printer treats every job as important.
7. What about your lead time?
Lead time affects every part of your business — from packing to shipping.
Ensure that the printer’s production schedule aligns with your timeline so you can avoid delays or storage issues.
8. Can you show me actual samples of your work?
Online portfolios are useful, but nothing beats holding a real sample.
Handling the actual packaging lets you assess the materials, finishes, and overall durability. It’s the best way to judge quality before committing.
Request a physical sample or mock-up to confirm that what you see is what you’ll get.
9. Can you provide contact details of previous clients?
Ask for references from past or current clients. A reliable company will gladly share them.
Speaking directly with their customers gives you honest feedback and confidence in your decision.
If the company hesitates, take that as a warning sign.
10. How do you stay up to date with industry trends?
The printing industry is evolving quickly.
At Uniquelink, we use advanced technology such as 5-colour offset machines, digital printers, and FSC® Certified printing processes.
We’ve also invested in 3D hot stamping and spot UV machines to create modern, eye-catching packaging.
Innovation keeps us — and our clients — ahead of the competition.
Final words
Choosing the right packaging box printing company is about more than price or reputation.
It’s about finding a true partner who understands your business and supports your growth.
Don’t just choose the biggest name. Choose the printer that makes your business feel valued — and gives you peace of mind from start to finish.